Now that's what I call customer service!
There is always a payback when you look after customers, I have happily passed on your details to a number of my friends, each of whom is very happy with your service. [Friends] from Kitchener and Dunedin are both buying from you on my recommendation.
- Peter, Canada. February 2013
Thank you very much for your help. I have received my PGX fibre Pills and everything is in good shape!I will order more in a few months.
- Steve, Canada. February 2013
I have received the order in good condition, and have been using the products, so far so good.
- Chan, Malaysia. February 2013
Just wanted to say .. Thank you - everything arrived safely and exactly as expected.
- Susan, Canada. February 2013
Happy New Year to you too!
Thank you again for all you help. I arrived in Taipei with all the bottles you sent me. My father is very happy with the purchase (of the Omega-3 Super-Vision). We will definitely contact you again for ordering next time. For this new year holiday season, it is rather warm here in Taiwan (compare to Canada and the snow storm US North East is going through right now). Do keep yourself warm and healthy.
- Ann, Taiwan. February 2013
Thank you, the order was well received and right on time as promised.
- Brigitte, Canada. February 2013
Thanks for the followup
I was totally satisfied with the way my first order was handled .
I have every intention to make future orders from your company
- Martin, Canada. February 2013
Thanks for your follow-up. Parcel received already. Tomorrow is the first day of Chinese New Year. Taking this opportunity we would like to wish you a Prosperous Year of Snake (2013).
- Louis & Elaine, Hong Kong. February 2013
I did receive my order in great condition and am very happy with the quality and results of the products. Thank you for your much appreciated services , it's a pleasure having the option of ordering from not only an outlet found in Canada, but also one which obviously takes pride in their selection and quality of products and delivery.
- Janet, Canada. February 2013
wow u sent order on 15th jan [by DHL] and I got them today the 22nd jan in New Zealand..ty so much :)
- Kristina, New Zealand. January 2013
Thank you so much for such a prompt shipment. It has already been delivered to the hotel, so will be there when [we] arrive.
- Audrey, USA. January 2013
Just to let you know that my order was received in timely fashion and delivered straight to my front door via Canada Post!Everything in excellent order (containers very well packaged and secured).Thanks for everything - sure beats dealing with Shoppers Drug Mart and their inflated prices. Will be back soon.
-Ray, Canada. December 2012
My order arrived very quickly and everything was fine. My order was a large quantity of Selenium that my father has been using along with other supplements for cancer. I want to thank you for your kindness and speediness in getting my orders to me. Awesome company!!!
-Suzanne, USA. December 2012
Yes, I received them properly. Your service is very good and fast. Surely I will return and order again, please keep up the good work.
- Samuel, Hong Kong. December 2012
Yes it arrived safe and sound.Thanks,
- Don, Canada. December 2012
Many thanks! Really appreciate your help in processing this order and prompt responses.
- Indira, India. November 2012
I received it 10 days ago.... I had been forget to send you a mail.Thank you very much for the assistance. Much appreciate it.
-Emiko, China. November 2012
Thanks for the e mail.
As usual the delivery time was fast - about a week!
-David, United Kingdom. November 2012
RECEIVED ORDER TY VERY MUCH :)
Hank, New Zealand. November 2012
Thank you. I have been very satisfied with my purchase of Selenium...in fact I bought some from Amazon and found out I could get a free bottle from your direct website instead, so I bought another batch. Will be in touch when I need some more.
-Leveda, USA. October 2012
I am quite happy with your products and services.Thank you!-Jo-Yun, Taiwan. September 2012
Dear Sir /Madam
Thank you very much for your service ,I have received my order from your company.
You stick both Chinese and English address on the Box , it's highly appreciated and workable in Taiwan.
I will keep buying.
-Charles, Taiwan. September 2012.
I have already placed my order and have confirmation. Thank you for your prompt reply. You have excellent customer service
-Elizabeth, Canada. August 2012
Thanks for your efficient and effective assistance, we need more [of it] in this world!
- Heather, Australia. August 2012.
I received the package in order and very quickly -- thank you!! Thanks so much for everything, and I'm sure ...we will be ordering again.
-Suzanne, USA. August 2012.
Order received in good time & condition
-Erlich, Singapore. August 2012
Order arrived in good order and will order from you again when I have a need. Thanks
- Joyce, Canada. August 2012
Thanks, I'm happy with my 2 orders. Received my second one today. Fast and friendly service. Thanks very much.
- Sina, Canada. August 2012
Thank you so very much - yes I did receive my order in perfectly fine condition.
Thank you once again
- Scherazade, India. June 2012.
Thank you for your follow up. …the parcel has been received in good condition. Thanks again for asking. Best regards,
- Amy, Hong Kong. June 2012.
thanks for the followup good product, will order more
- John, Canada. May 2012.
I find your service extremely efficient my orders always arrive safely
- Candice, Australia. May 2012.
Thank you very much for your prompt reply. Your commitment and guarantee definitely eases my mind and it makes me continue to be your customer.
- KC, Hong Kong. May 2012.
Many thanks for taking the time to write.
Thanks again for your great customer service and I'll be back again to use NVD in the future.
-Veronica, Australia. April 2012
Thank you again for a sterling customer service.
-Petros, April 2012
I like to give compliments for an excellent purchasing experience. It was my first purchase from NVD and from Canada and I took a leap of faith and ordered 15 bottles, not knowing what to expect. The delivery was unexpectedly fast (6 days), the packaging was done well and the items were delivered correctly. Best of all, the pricing was very competitive. I am very impressed and very pleased. I will certainly come back for other items.
-Tan, Singapore. March 2012
Everything was perfect. Thank you.
-Charles, Canada. February 2012.
My order arrived within 2 weeks of placing the order. I am very pleased with the results I have experienced while using Webber's Acidophilus. I am back to eating normal foods after 8 years of stomach issues. There are still a few items I am careful with, but overall I am almost completely healed. Thank you.
-Diane, USA. January 2012
The parcel arrived quickly and intact. Many thanks for the excellent service. I will continue to use you in the future!
-Mathew, United Kingdom. January 2012.
kindly note that glade to inform you that we have received the parcel today.
many tks for your kind assistance.
-Mahmoud, Egypt. January 2012
Yes I did receive my order. Thank you for the fast and efficient service and I look forward to making future orders.
-Ramon, Canada. January 2012.
The product was delivered at the committed date and with proper preservation.
-Nah, Singapore. January 2012
I did receive this order in good condition. I appreciate being able to order Celadrin Cream from you. I find it very helpful.
-Lynne, Canada. January 2012
Awesome service. Delivery before due date, all arrived in perfect condition! Will definitely be placing another order and have told others about your great customer service.
-Lucy, Canada. January 2012
Wow, thanks so much for getting back to me!
Talk about great customer service!!!!!!!
-Vicki, Canada. January 2012
Just to let you know that today I received my parcel and I'm very pleased that arrived quickly … and because of the low price of the product.
Another order of mine will soon follow; I'm glad I found your reliable company and services.
-Olympia, January 2012
Dear Natural Vitamin Direct,
I would just like to say thank you for your efficient and friendly service from Canada all the way to England to my front door. I have been shopping with you for a few years now for my lactose tablets, as they allow me to enjoy eating dairy without my stomach being angry at me.
Thank you for the wonderful service,
-Deborah, United Kingdom. December 2011
Yes, I have received my order and I am very happy with the product.
Many thanks and have only super nice days!
-Valerie, Canada. November 2011
Nice to see that you like to hear about us!
The vitamins are for my mother in France and she seems very happy about them.
-Patricia, Canada. November 2011
Thank you for your email and the parcels were received in good condition.
-Simmy, Hong Kong. November 2011
My delivery was … very quick and in good condition and I like my Vitamin.
When I coming back I will call you for another order, I am very pleased.
-Jocelyne, Canada. November 2011
I received the parcel you've sent without any problems … and I appreciate for it.
Thank you again for your kindness.
-Jong-Wook, Korea, November 2011
Thank you for your continued good service. We received our order in good time.
-Debi, Canada. November 2011
thank you, for your unmatched service, you have a good team over there.
Please keep it up.
-John, Canada. September 2011.
THANK YOU VERY MUCH FOR YOUR SPEEDY DELIVERY. I JUST GOT IT
HAVE A WONDERFUL DAY.
-GINA, USA. August 2011
Dear Natural Vitamin Direct,
Yes, I did receive the order. Thank you so much for sending these to me, they help greatly with my sinus infections.
-Richard, USA. July 2011
I received the products in Brazil in very good conditions, all works perfect.
-JG, Brazil. July 2011
Vitamins came in good condition. Thank you .
-Lee, Hong Kong. July 2011
I was very happy with my order. I will order again in the future. Thankyou!
-Lisa, USA. July 2011
Thank you for your follow-up email. Very pleased to tell you that I have received the product delivered. Everything OK. Your service is most satisfactory. I look forward to ordering again from you when my stock requires replenishing.
-Yuen, Canada. July 2011.
Order was received in good condition.
-David, Australia. July 2011
Thank you very much, it has been a pleasure dealing with your company albeit brief so far.
-Cheril, New Zealand. June 2011.
Thank you, our package arrived today in good order. Good service!!
-Elizabeth and Ian, Malaysia. May 2011
Thanks for your follow-up.
My vitamins arrived in perfect conditions and I'm very happy about my order.
Have a happy Easter!
-Letizia, April 2011
thanks for timely delivery and all went well. please keep me posted for new offers.
-Samir, India. April 2011
We love our product that arrived quickly and we'll definitely be ordering more when we run out! Thanks for asking!
-Rose, Canada. April 2011
Thanks for following up. The goods arrived around end of March.
-Sandra, Hong Kong. April 2011.
Hi thanks, I received my package fine.
-Jay-Anne, Canada. April 2011.
I have received the parcel in good condition.
-Luk, Hong Kong. April 2011
"BIG" thanks for the vitamins, everything was there as ordered and at a reasonable price.
I think this could be the start of a good relationship.
Many Thanks and see you next order.
-John, Canada. March 2011
thanks for your follow up. the order has been well-received.
-Wine, Hong Kong. January 2011.
Just to let you know I was most pleased with my order and it came very quickly.
I will in fact be placing another order for more of the product within the next few weeks.
-Phil, Australia. January 2011
I like to let you know that the last order was received by me in good order with no delay.
-Henk, January 2011
I have recently received the package in good condition.
-Edmund Lau, Hong Kong. January 2011
Thank you for your excellent service and for your follow-up email. It’s really a good experience to order from your company - you have good price and an excellent service - I will be using your service in the future.
Thank you again.
-Ruth, Switzerland. January 2011
Thanks for you interest in receiving my order. I wish to acknowledge with thanks your prompt handling and delivery of my order. I hope to be always your faithful satisfied customer!
-Sam, Israel. January 2011
I have received the product. Thank you so much.
Arcady, Israel. December 2010
I absolutely love the products I ordered. I will be in touch again when I need further orders.Cheers
-Cynthia, Canada. November 2010
THANK YOU -- YES I RECEIVED THE PARCEL IN GOOD TIME & CONDITION,
I AM USING IT REGULARLY, I FOUND YOUR PRODUCT IS VERY VERY GOOD. THANKS
-Nihad, United Kingdom. October, 2010
Thank you very much for your thorough help and suggestions. It was very nice to receive a prompt responses every time I wrote.
Thank you again, and have a good weekend,
-Yuki, Japan. September 2010
The order … arrived in perfect condition. I have just placed another order!
Thanks for carrying this line. It means a lot to us.
-Mathew, United Kingdom. August 2010
Orders well received. I have been taking it and is good. Will order when I finished my stock.Thanks
-Eduarda, Hong Kong. August 2010.
thank you for the nice note...yes, I received the merchandise and it is working fantastically, in fact, we gave a jar to a dear friend who could not get relief for a shoulder problem, he used it for 4 days and the pain was almost gone. He ordered some for himself directly from you.
Our daughter tried it and we gave her a jar...worked wonders on her lower back.
I just put in another order from you and look forward to receiving it.
Thank you again!
-Ralph, USA. August 2010
All good - package received the other day.
Cheers for the prompt service,
Until next time take care
-Colin, Australia. July 2010
Yes I received the parcel in good conditions and in good time too. Thank you for your prompt delivery.
-Soo, Singapore. June 2010
This is to confirm that the parcel has been received in good condition. Thanks for the prompt action.
-Liew, Japan. June 2010
My order arrived today and I just wanted to say thank you for the great, prompt service!
-Gayl, Australia. June 2010.
I recently ordered for the first time from you and it will not be my last. I am so happy, beside the fact you carry a product I have had difficulty obtaining anywhere else, the prices, free shipping, shipping times, packaging and personal note were all so great and much appreciated. I am emailing my friends your web address.
-Doreen, Canada. May 2010.
Thank you very much for your follow up email. The parcels arrive in Beijing on time without any damage. I will keep my eyes open about the madness sale! Thank you!
-Jing, China. May 2010
Thank you for your follow up. My Cold-FX arrived within a week and I am very pleased with them and will order them from you again.
-Rita, Ireland. April 2010
Thank you for the follow up - the order was received in good order
-Trevor, Australia. April 2010.
Hi Just want to say again, that the service was great. We received the package in only 11 days and I think that is great, considering we live here in China. Certainly we will be using your service again.
Thank You for checking
-Lily, China. April 2010
Thanks once again for prompt service; package arrived in Malaysia today.
-Ian, Malaysia. March 2010
Thank you for your follow-up! My order arrived in a couple of days without any problems! Thanks for your speedy and pleasant service!
-Julie, USA. March 2010
I have received them in good condition. Thank you very much.
-Carmen, Spain. March 2010
Thank you very much…I receive the product and everything was in good condition
-George, March 2010
Yes, I have received the package and everything was in order.
-Tracy, Canada. March 2010
Thank You very much...I am so glad that your service is so easy....being in China can be difficult especially when one wants a particular product.
-Lily, China. March 2010
I received the parcels 2 weeks ago in good condition and my family really appreciate for your service. I wish you and 'Natural Vitamin Direct' family a good day. Thank you very much!
-Jong-Wook, Korea. February 2010
Yes, have received the products … it is a good service, will definitely purchase from you again.
-Jad, USA. February 2010
Yes I am happy with my order, I received it quickly and will order again when needed.
-Diane, Canada. February 2010
Thanks for the greeting, all went well with the order and the shipment all the way out here to Tokyo, much appreciated. I'm looking forward to placing new orders again.
-Stefan, Japan. January 2010
Everything arrived fine. Thanks for checking!
-Mathew, United Kingdom. January 2010
Parcel received in good condition. Thanks for the follow up.
-Janet, Hong Kong. December 2009
I received it and am very happy with your products. Thanks
-Elizabeth, USA. December 2009
I did receive the order and it was in good condition. I can't say I love taking them, but for now it is necessary. Thanks for checking on the order.
-Sally, USA. December 2009
- yiklam ko, 香港 (HK)
ありがとうございましたO.M. さん (日本） 2011年7月1日
- Rain, 香港 (HK)
I am glad to inform that I received the parcel on 3-3-2011.
Thanks for your great services and I hope to purchase more from you in future.
- Jimmy, 香港 (HK)
你们好！今天收到了你们邮寄给我的货，数量无误，真高兴，谢谢你们，以后还会再买的，也会介绍朋友去你们那里买。真的很感谢你们。 - HEDGECOCK, 加拿大 (Canada)
Thank you very much for your very efficient and expedite response.
Thank you so much for making the order and the parcels so organizied.
-Michael, 香港 (HK)
I am really glad to receive the supplement. Thanks for your continuously prompt responses and sincere services.
- Violet, 香港 (HK)
I appreciate your prompt feedback and it's impressed for your good service always.
- Belinda, 台灣
- 素貞, 台灣
I am glad to informed you that I received the parcel today, thanks.
Thanks for your great services. am so sure that I will pruchase more from you in the near future.
- Jessica, 香港
Product received in good condition. Thanks a lot.
- Fred Ho, 香港
- Jane, 香港
- Athena, 香港
Got your package on June 3, Thank you for your excellent service and help.
- Karen, 香港
- 嘉綺, 台灣
Thank you for your excellent service and for your follow-up email. I received the product which I ordered in good condition. Thank you again.
- Mohamed, Egypt
Thanks for the follow-up.
I was initially concerned that there would be a problem with shipping (Customs), but fortunately, delivery was quick.
I will definitely order from your company again.Best regards,
- Anne, USA
I received the item today. It is great, works as described. Perfect communication and follow up, shipping on time. Would do business again, I loved it, all people should be like that.
Thank you very much.
- Ali, Maldives
- 邱小姐, 台灣
- Mr. Lee, 香港
Thanks for your e-mail. I would like to make the following observations about the delivery of my order:
1. Excellent information about progress in processing order
2. Dispatch was prompt
3. Order was packed superbly in a really good, sturdy box with bubble wrap inside
4. You do not insist on recorded delivery for overseas orders - saves customers a lot of money
5. Overall: fantastic service!
I will certainly return to you when we need some more.Every best wish,
Thank you very much for your prompt action taken. You work on very top efficiency. I appreciate it very much.
- Teresa, 香港
- Mei-Hui, China
Your products work good and also have a good service. You have good price on your products and you take your order right on time.I also like your service. My name is Rajinder Sandhu from Prince George BC. Thank you for your good service.
- Rajinder, Canada
I am absolutely delighted with the product, the lightning speed in which it was delivered and also the way my enquiry on the telephone was handled by the lady I spoke to. I moved to Britain a year ago and have been looking for a good, reliable company to provide the products not available here and I am thrilled to have found it in your company. Well done, I look forward to purchasing on a regular basis and have been pleased to recommend you to friends and family.
- Dawn-Marie, Britain
- 書銘, 台灣
- 丰捷, 台灣
- Erin, 台灣
- Mei-hui, 中國
貨品包裝完整, 送貨迅速, 還會再光顧, 謝謝.
- 蔡小姐, 台灣
"Actually, this is my first times oversea shopping via internet, I feel very confidence to deal with加拿大天然維他命公司 especially their customer service provided very professional, efficiency services regardless enquire as well as follow up. I'll continue be your client again!"
- CK, 香港
- 陳小姐, 台灣
Thank you for your promotional info. Yeah I've received my order some weeks ago. I start consuming now and your products are great. Please continue to let me know your promotional events.
- Jessica, Hong Kong
I was recently a first-time buyer with you and found your website easy to navigate and the shopping cart check-out system well thought out.
On top of that, I received the ordered products (at an excellent price lower than the major chains) in just a few days.I will be back. Thank you. - Brian, Kitchener, ON , Canada
I received the parcel a week ago. It's really a good experience to order from your company. The efficency is much higher than the one that I usually order in USA.
- Marie, Hong Kong
- Ms. Lai, 香港
I picked up the package on Saturday. Thank you very much. My mother is so happy
- Judith, 香港
"I have received the products and was delighted that it came to Singapore so quick from Canada. The whole process from ordering online to receiving the products was very easy and efficent on your part, thank you. I would definately look forward to buying more products from you."
- Larry, Singapore
- 周小姐, 台灣
"I received a shipment. Product was as described at website. Delivery was very fast. I’m very satisfied with a purchase at Natural Vitamin Direct Inc."
- Jarek, Poland
- Angela, 台灣
我己經預期收到訂貨, 多謝你們100分的服務, 我和家人會繼續服用你們的產品,並且會推介給我們太極會朋友.
- 李先生, 台灣
- Grace, 台灣
"This is a message to notify you that the Vitamines already have arrived today in good order. Thank you again for the quick and adequate sending."
- Lena, Australia
"The order was received 2 weeks ago and is in very good condition. The delivery time is much shorter than I expect. Thank you for your help and I will keep on ordering from you shop in future."
- Kantstant, Japan
"I have received the products & I’m very pleased to say that I was impressed by your professionalism. I have no problems either with the delivery or the products. I’ll sure make an other order as soon as I need one. Thank you very much for contacting me."- Elpida, Greece
"I just want to thank you for the quick delivery of the product I ordered. I am so glad I found out about Natural Vitamin Direct."- Adrienne, Canada
"You have provided excellent service, thank you. I will be using your service again in the future."- Cheryl
"I received my shipment prompt as promised and I received excellent support in putting together my special order. All in all, a very enjoyable experience dealing with your company and I will not hesitate to purchase from you again in the future."- Richard, Canada
"Great service as always. I particularly appreciated your letting me know the expiration date on my bulk purchase so I could modify it to keep things fresh. Your placing customers over profit will keep me coming back!thanks"- Mike, United States
"Thank you for the message I received the packege in less than one week I was surprised .
I will contact you again in about 4 month to get more and this time I think I'll use ground .Again thank you "- Malcome :-) , Canada
"Once we found the Natural Vitamin Direct, Inc. website, we were delighted to find the exact product we wanted and at a price less that half that being charged in the only local drug store which carried the product. As a result, we ordered six containers. The paperwork which flowed from our order was detailed and unambiguous. The package arrived well within the promised period, which is more than I can say about our personal experiences with Canada Post sending small packages to our children in Toronto!! We are most pleased with the online buying experience from Natural Vitamin Direct and we WILL be doing it again. Thank you." - Louis, Canada
"I was pleasing surprised to receive my order so promptly and immediatly decided to order from your company whenever I can. You prices are good, especially with free deliver over a certain amount of money."
- M Pascal, Canada
"I received my parcel very rapidly and I am pleased with both the product and the delivery.
Your work made a very satisfied customer.Thank you very much."- Louise, Canada
"My order arrived here in good shape and I started using it right away. I actually got the information for your product from a cookbook for diabetics, that I purchased through Prevention magazine. Although I am not diabetic, this has worked for me in my quest to loose weight and keep myself healthy.I purchased both a chocolate flavor, as well as a vanilla. I like the chocolate flavor very much and have actually had no problems drinking it twice a day. I did try the vanilla flavor, but I found this to be too strong tasting and was not really excited about it. I also purchased some of the PGX pills to control your appetite. I have only used those once, as I was trying to figure out my schedule of when to drink my two meals in conjunction with work.I have now been drinking this for the past 4 weeks and have dropped 23 pounds. I couldn't be more thrilled. I've gotten back into my exercise program and watch what I eat at my meal and this seems to be working out great. I haven't been hungry, I actually haven't craved sweets or chocolate and my only vice so far has been spicy. I have found that I have a lot more energy during the day while I'm at work and since I have been putting in 12 hour days lately, this has been very helpful. I found your product sold locally in Arizona at Sprouts, which is an organic grocery store. This has been a real help and I keep them out of stock!!Again, sorry about going on, but I can tell you that I haven't been excited about loosing weight in a long time and right now I am very jazzed about my success. The great thing is that clothes in my closet are already starting to get baggy and people at work have noticed the difference already."- Patti, United States
"Thank you very much. I received my order and I am taking my vitamins as required. Many thanks for a good service. I have passed on the website to my friends who have similar condition.Regards and thanks,"- Tess, Australia
"We got the parcel – everything perfect. Well done. We think you do a great job in providing your products. Products themselves are helpful and really enhance the well-being within our family.Thanks and kind regards,"- Christian, Switzerland