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To our valued customers:

It has been a pleasure serving you for the year of 2016! Please be advised that our office will be closed from December 24th to the 27th for the holidays and resume regular business hours for the 28th, 29th, 30th and closed on January 2nd. We will try to respond to your emails within 24 hours upon our return to the office.

Thank you for your continuous support and we look forward to a spectacular 2017! Happy Holidays!

To our valued customers:

Please be advised that Canada Post is still negotiating with the Canada Union of Postal Workers and hope for negotiated collective agreements. Work disruption is possible commencing July 2.

In the event of a full labour disruption, Canada Post will not operate. Mail and parcels will not be delivered and no new items will be accepted. Any mail and parcels within the postal system during a work disruption will be secured and delivered as quickly as possible once operations resume.

During this period, we ask our customers to select another shipping method for delivery instead of Canada Post.  If Canada Post delivery is selected, please be advised that it will be delayed until the workers resume work. However, domestic orders will be shipped via another courier.

We thank you for your patience and understanding. 

Thank you for purchase from NATVD.com

According to Chinese Customs regulations, these goods need to clear customs before it can enter the territory of China.
For custom declaration, please provide the photos of the recipient's ID card (including both front and back photos) , and Chinese recipient name and address, that will help to reduce the risk of your parcel post.

For China shipment, we cooperating with Sino-Canada International Courier. Sino-Canada is partner of China Post (EMS) in the US and Canadian regions.
They provide tracking services throughout the network to ensure real-time monitoring. You will have the whole package tracking number, and will receive your package in 2-3 weeks.

Thank you for your business. We wish you have a nice day.

Natural Vitamin Direct Inc.

 

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